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Terms and Conditions

Please read these terms and conditions carefully before purchasing from our online store. By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use our website or purchase our products.

  1. Warranty: Our product comes with a one-year limited manufacturer warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, abuse, or accidents. To be eligible for the warranty, the customer must provide valid proof of purchase, such as order confirmation, receipt, or invoice, from our online store.

  2. Return Policy: We offer a 60-day money-back guarantee. If you are not satisfied with the product for any reason, you may return it within 60 days of purchase for a full refund. The product must be returned in its original condition and packaging, and the customer is responsible for return shipping costs. To initiate a return, the customer must provide a valid proof of purchase, such as an order confirmation, receipt, or invoice, from our online store.

  3. Li-ion Battery Risk: By purchasing our product, you acknowledge that you understand the inherent risks associated with Li-ion batteries, including but not limited to the potential for puncturing, leaking, overheating, or short-circuiting, which may result in fire, explosion, or other hazards. You agree to handle, store, and dispose of the Li-ion batteries in accordance with the manufacturer's guidelines and all applicable laws and regulations. You assume all responsibility for any damages, injuries, or losses that may arise from the improper handling, storage, use, or disposal of the Li-ion batteries. Our company shall not be held liable for any harm, damage, or loss caused by your failure to adhere to these precautions or any misuse of the product.

  4. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the province of Nova Scotia, Canada.

  5. Dispute Resolution: Any dispute arising from or in connection with these terms and conditions shall be resolved through arbitration in accordance with the laws of the province of Nova Scotia, Canada.

  6. Limitation of Liability: Our liability to you, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the product.

  7. Privacy Policy: We are committed to protecting your privacy. Please refer to our Privacy Policy for more information.

  8. Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use the website and placing orders after any modifications are made, you agree to be bound by the revised terms and conditions.

  9. Shipping Information: We charge shipping fees on all orders. Shipping fees will be calculated at checkout based on the size, weight, and destination of your order. Orders are typically processed and shipped within 1-2 business days. If you require expedited shipping, please contact us before placing your order. Additional fees may apply for expedited shipping.

  10. International Shipping: We do offer international shipping to select countries. Please note that international shipping rates vary depending on the destination country and the size and weight of the package. The customer is responsible for all customs fees, taxes, and duties associated with their order. Please contact us for a shipping quote before placing your order.

  11. Product Availability: While we strive to keep all products in stock, there may be times when a product is out of stock or on backorder. In such cases, we will notify you and provide an estimated time of availability. You may choose to cancel your order or wait for the product to become available.

  12. Product Descriptions: We make every effort to provide accurate and detailed product descriptions on our website. However, we cannot guarantee the accuracy or completeness of such information. If you have any questions or concerns about a product, please contact us before placing your order.

  13. Intellectual Property: All content and materials on our website, including but not limited to text, images, graphics, logos, and trademarks, are the property of our company and are protected by copyright and other intellectual property laws. You may not use or reproduce any of our content or materials without our prior written consent.

  14. Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these terms and conditions due to unforeseen circumstances or events beyond our control, including but not limited to natural disasters, war, terrorism, pandemics, labor disputes, or governmental actions.

  15. Compliance with Laws: You agree to comply with all applicable laws, regulations, and rules in your jurisdiction when using our products or services.

  16. Severability: If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

  17. Waiver: The failure to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

  18. Third-Party Links: Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites, and the inclusion of such links does not imply endorsement or approval. You access and use these third-party websites at your own risk.

  19. Entire Agreement: These terms and conditions, along with any other policies or guidelines referenced therein, constitute the entire agreement between you and us and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

  20. No Class Actions: You agree that any dispute arising from or relating to these terms and conditions or our products or services shall be resolved on an individual basis and that you shall not participate in any class action lawsuit or class-wide arbitration related to our products or services.

  21. Payment Terms: All payments must be made in full at the time of purchase. We accept various payment methods, including credit and debit cards, as well as third-party payment platforms. By submitting your payment information, you warrant that you are authorized to use the payment method provided and grant us permission to charge your payment method for the total amount of your purchase.

  22. Indemnification: You agree to indemnify and hold harmless our company, its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses arising from your use of our products or website.

  23. Termination: We reserve the right to terminate your use of our website and/or products at any time for any reason, without prior notice.

Privacy & Safety

This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you engage with our website, purchase products, or use our services. By using our website or purchasing our products, you accept the terms of this Privacy Policy.

1. Information We Collect

We gather personal information that you provide to us when you visit our website, create an account, make a purchase, or interact with our customer service. This may encompass:

  • Name

  • Email address

  • Mailing address

  • Telephone number

  • Payment information

  • Account login credentials

  • Any other information you opt to provide

Additionally, we may collect non-personal information automatically when you visit our website, such as:

  • IP address

  • Device information

  • Browser type and version

  • Referral source

  • Length of visit

  • Pages viewed

  • Other usage data

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate with you about your account, orders, or promotions

  • Personalize your experience on our website

  • Improve our products, services, and website

  • Comply with legal requirements and prevent fraud

3. How We Share Your Information

We may share your personal information with:

  • Service providers who assist us in operating our business, processing orders, or delivering products

  • Payment processors for the secure processing of your payment information

  • Third parties if mandated by law, regulation, or court order

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors originate from. You can manage your cookie preferences in your browser settings.

5. Data Security

We take the security of your personal information seriously and implement suitable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review their privacy policies before submitting any personal information.

8. Children's Privacy

Our website and products are not designed for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting on our website. Your continued use of our website or services following any changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Payment Methods

- Credit / Debit Cards

- Offline Payments

A compilation image displaying the logos of our accepted payment methods at Dynamic Range X1 store. It includes widely recognized icons of credit card providers and digital payment systems, ensuring secure and flexible transaction options for our customers.
Payment Methods
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