Privacy and SMS Messaging Policy
Privacy Policy
This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you engage with our website, purchase products, or use our services. By using our website or purchasing our products, you accept the terms of this Privacy Policy.
1. Information We Collect
We gather personal information that you provide to us when you visit our website, create an account, make a purchase, or interact with our customer service. This may encompass:
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Name
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Email address
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Mailing address
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Telephone number
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Payment information
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Account login credentials
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Any other information you opt to provide
Additionally, we may collect non-personal information automatically when you visit our website, such as:
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IP address
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Device information
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Browser type and version
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Referral source
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Length of visit
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Pages viewed
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Other usage data
2. How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Provide customer service and support
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Communicate with you about your account, orders, or promotions
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Personalize your experience on our website
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Improve our products, services, and website
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Comply with legal requirements and prevent fraud
3. How We Share Your Information
We may share your personal information with:
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Service providers who assist us in operating our business, processing orders, or delivering products
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Payment processors for the secure processing of your payment information
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Third parties if mandated by law, regulation, or court order
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
4. Cookies and Tracking Technologies
We employ cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors originate from. You can manage your cookie preferences in your browser settings.
5. Data Security
We take the security of your personal information seriously and implement suitable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review their privacy policies before submitting any personal information.
8. Children's Privacy
Our website and products are not designed for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting on our website. Your continued use of our website or services following any changes signifies your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
SMS Messaging Policy
Dynamic Range X1 complies with all applicable U.S. messaging regulations, including A2P 10DLC registration requirements for VoIP long code numbers used to send SMS and MMS messages to U.S. recipients.
1. Consent to Receive SMS Messages
By checking an SMS opt-in box when filling out forms through our website, order forms, checkout pages, support requests, event registrations, or other communication channels, you expressly consent to receive SMS text messages from Dynamic Range X1.
These messages may include:
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Order confirmations and shipping updates
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Product information and support notifications
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Appointment or demo reminders
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Promotional offers and marketing communications
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Customer service follow-ups
Consent is not a condition of purchase. Message frequency varies based on your interaction with us.
Message and data rates may apply depending on your mobile carrier plan.
2. Opt-In Method
You may opt in to receive SMS communications by:​
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Checking an SMS consent box when filling out our forms
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Texting a designated keyword to one of our registered numbers
All opt-ins are logged and retained in accordance with carrier compliance standards.
3. Opt-Out Instructions
You may opt out of SMS messages at any time.
To stop receiving messages, reply: STOP
You will receive a confirmation message confirming your opt-out status. After this, you will no longer receive SMS messages from us unless you re-subscribe.
For help, reply: HELP
or contact us at:
📧 info@dynamicrangex1.com
📞 330-765-5029
4. Data Collection & Use
When you opt in to receive SMS messages, we may collect:
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Your mobile phone number
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Message interaction data (such as delivery confirmations)
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Communication preferences
This information is used solely for the purpose of delivering requested communications and improving our services.
We do not sell, rent, or share your SMS consent or phone number with third parties for marketing purposes.
SMS data may be shared with trusted messaging providers and carriers solely for the purpose of delivering messages in compliance with A2P 10DLC regulations.
5. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
6. Changes to SMS Policy
We may update this SMS Messaging section from time to time to reflect regulatory changes or operational updates. Continued participation in our SMS program constitutes acceptance of those changes.
